Privacy Policy
How OneWorkspace AI handles information and protects your privacy.
Last updated: 25 July 2026
Introduction
This Privacy Policy explains how OneWorkspace AI collects, uses, stores and protects information when you visit our website, request a demonstration, create an account or use our business platform. It also explains the choices and rights available to you.
Information we collect
We may collect contact details, organisation information, account credentials, support communications, billing details, form submissions and information you choose to place in a workspace. We also collect limited technical information such as browser type, device data, IP address, pages viewed, referral source and service usage events.
How we use information
We use information to provide and improve the service, configure workspaces, process requests, communicate with users, provide support, secure accounts, prevent misuse, analyse performance, meet legal obligations and send relevant service or marketing communications where permitted.
Business workspace data
Customers control the business data they submit to their workspaces. We process that data to provide the requested service and according to applicable agreements. Customers are responsible for ensuring they have the authority to upload and process personal information through the platform.
Cookies and analytics
We may use essential cookies for security, preferences and session management, plus analytics technologies to understand website and product usage. You can control non-essential cookies through available consent settings or browser controls.
Legal bases
Where applicable, we process personal information because it is necessary to perform a contract, comply with legal obligations, protect legitimate business interests or because you have provided consent. You may withdraw consent where processing relies on it.
How we share information
We may share information with service providers that support hosting, communications, payments, analytics, security and customer support. We may also disclose information when required by law, during a corporate transaction or to protect rights, users and the service. We do not sell personal information to advertisers.
International transfers
Service providers may process information in countries other than your own. Where required, we use appropriate safeguards for international transfers, such as contractual protections and recognised transfer mechanisms.
Data retention
We retain information for as long as needed to provide the service, fulfil contractual and legal obligations, resolve disputes and maintain security. Retention periods vary according to the type of data, account status and applicable requirements.
Security
We use administrative, technical and organisational safeguards designed to protect information against unauthorised access, loss, misuse or alteration. No system is completely secure, so users should also protect credentials and report suspected account misuse promptly.
Your rights and choices
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, request portability, withdraw consent or lodge a complaint with a data protection authority. We may need to verify your identity before completing a request.
Children
The website and service are intended for business users and are not directed to children. We do not knowingly collect personal information from children where parental consent is legally required.
Policy updates
We may update this policy to reflect product, legal or operational changes. The revised version will be posted on this page with an updated effective date.
Contact us
Privacy questions or rights requests can be sent to dpromotix@gmail.com. Please include enough detail for us to understand and respond to your request.
Need clarification about this policy?
Our team can explain how OneWorkspace AI handles platform access, business data and account responsibilities.